| Symptom | Cause | Better Solution | | :--- | :--- | :--- | | Installer freezes at 99% | Antivirus quarantining a video codec | Add the install folder to AV exceptions before running | | "OCX not registered" error | Missing ActiveX controls | Run regsvr32 NetVideoOCX.ocx in command prompt | | Can't see historical video | Hard drive corruption or wrong date format | Change system date format to YYYY-MM-DD | | High CPU usage (100%) | Using software decoding on 4K streams | Switch to Hardware decoding (Intel QuickSync) |
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