Install the software on a computer connected to the same local network as your locked camera. Step 2: Export the Device Request File Open the SADP Tool. Select your locked device from the list. Click the link in the bottom right corner. Select Export to save the device configuration file.
: Once you receive the response file (often named Encrypt.xml ), return to the SADP Tool, select "Import File," and upload the new XML. You can then set and confirm a strong new password. What’s New in 2026? Resetting Passwords | Exported XML Method - Hikvision
If the camera or NVR is bound to a verified Hik-Connect mobile account: Click in the SADP tool or web interface. Choose the QR Code export option.